 | Testimonials |  |
Testimonials
Some of the Actual Testimonials Received by www.PolesAndTracks.co.ukMr A, from New Byth (Aug 10): 'Yet again, superb service, parcel just arrived in perfect condition, very speedy service. Thank you.'Mr F, from Wistaston (Aug 10): 'Just to say thank you for the excellent service, next day delivery was great and we are delighted with the poles'.Mr H, from Hemel Hempstead (July 10): 'Thank you, the Poles arrived this morning and I have already fitted the first one. I am extremely impressed with the efficiency with which you handled my order but especially with the quality of the "Poles Apart" poles. They install so easily and look absolutely great. Thanks again, and if I ever need any more curtain poles or track, then you will be my first port of call. Best Regards'.Mrs M, from Workington (July 10): 'Your customer service and sales are excellent. I have just ordered some extra curtain rings to match the poles I ordered and the lady rang me to tell me I had ordered the wrong ones so she ordered the right ones for me. I am very pleased with the service from your firm. Thank you'. Mr W, from Ipswich (July 10): 'Arrived this afternoon...Thanks for a great service'.Mr H, from Fishponds (June 10): 'Thank you for timely delivery and excellent service. The curtain pole and additional rings have just arrived'.Mrs J, from Sale (May 10): 'Just wanted to tell you how pleased I have been with my order. The curtain poles are really lovely and I cant believe how quickly my order was despatched...Really great customer service'.Mr A, from New Byth (May 10): 'Thank you very much for your prompt and efficient service, the order arrived today, excellent product and easy to install...Thanks again.'Mrs S, from Chilcompton (Apr 10): 'Thanks very much...I have had really good service from you and I shall be recommending you to friends.'Mrs R, from Penrith (Apr 10): 'We are delighted with the poles we ordered from you - I have to say your photos on the website do not do them justice! They look stunning! We are so pleased.'Miss J, from Warlingham (Apr 10): 'My pole arrived safely today at work. I am very pleased with it and with your prompt and efficient service. Many thanks.'Mrs E, from Nelson (Apr 10): 'Thank you very much for arranging samples of the pole colours it was much appreciated and helped me come to the decision........... I appreciate the trouble you went to and I would not hesitate in using your company again or recommending you to anyone else'Mrs R, from Penrith (Mar 10): 'Many thanks, I am very impressed by your service - I was really hoping to have my curtains up in my newly decorated sitting room for Easter, and thanks to your speedy service, I can! Best wishes, and thanks again.'Miss E, from Nelson (Mar 10): 'I would like to take this opportunity to say many thanks for all your help with the problems we've encountered and I am pleased with the outcome. As we have been doing a lot of work on the house over the last few months we have been dealing with many people and at times have found it quite stressful. I have found you to be professional and most helpful with a fast responce, all not very forthcoming sometimes. Once again many thanks.'Mr G, from Amersham (Feb 10): 'Just a quick note to say thank you for your excellent service - it was good value, well packaged and promptly delivered.'Mrs D, from Folkstone (Jan 10): 'Thank you...Just to let you know that my order arrived this morning and I am very pleased with the portiere rod. Many thanks.'Mrs R, from Lowestoft (Dec 09): 'Thank you very much for such excellent service. Pole received today.'Mr A, from Cheshire (Dec 09): 'Just to say many thanks for Poles and Tracks very efficient service...Have checked the package and all is well...Seasons Greetings to you all.'Mr G, from Dunbartonshire (Dec 09): 'Pole delivered today at lunchtime. What service!!...Thanks.'Mrs M, from Laois, ROI (Nov 09): 'I would just like to write a note to thank Poles and Tracks for my delivery. The service and the speed at which my order was delivered was excellent. Will definitely be recommending your company.'Mrs M, from Shirley (Nov 09): 'Order received, looks great, thank you.'Mrs R, from Radyr (Oct 09): 'I was delighted with my curtain pole and was very impressed with the swift delivery. Many thanks for the excellent service.' Mrs R, from London (Oct 09): 'Thanks...a good service...thank you.'Mr C, from Ascot (Oct 09): 'Poles have already been delivered and have been installed. Thanks again for your prompt service.'Mr E, from Chelmsford (Sep 09): 'Thank you for such speedy and great service, the pole is now up and in use.'Mr B, from Sutton (Sep 09): 'Good Morning...Thank you for your excellent service and special thanks to Tony of Silchester Furnishings (your sister company) for his help and advice. We are extremely happy with our purchase from you guys and will be recommending Poles and Tracks whenever the situation arises. Thanks again and kind regards.'Mr S, from Knaphill (Sep 09): 'Just a quick email to thank-you for the excellent service that you have provided, ordered the pole cutter yesterday lunchtime and it was on my desk when I got in at 9am this morning.'Mrs H, from Moffat, Dumfries (Sep 09): 'Thanks for the quick service. The metal track was what I've been looking months for. My husband found it easy to put up also. Thanks for the great service.'Mr F, from Uxbridge (Sep 09): 'Thank you for the prompt service, ............. Looking forward to having them fitted.'Miss B, from Cwmbran (Aug 09): ' ...Thanks so much for your help and excellent customer service.'Mr S, from Stirling (Aug 09): '...many thanks for your great service.'Mrs C, from Stainton (Aug 09): 'Thank you so much for your prompt attention to my order...I have never ordered anything that has been sent to me so promptly. I would not hesitate to use your Company again.'Mrs P, from Kettering (Jul 09): 'Thank you so very much, your service is exceptional, I'll definitely be recommending you to my friends and hope I have cause to use you again in the future!..Thank you again.'Mr K, from Hove (Jul 09): 'Thank you for your time and help.'Mr M, from Ross-on-Wye (Jun 09): 'Thank you very much for your help and advice. Next time I need a track or pole, I'll be straight onto your website!'Mr J, from Stilton (Jun 09):'Our track arrived this morning and everything was fine! Very efficient and prompt service. Many thanks.'Mrs H, from Oxted (Jun 09): '.........The curtain pole looks lovely, I am so pleased with it and the prompt and courteous service I have received. I will be sure to contact you again for any other orders and will certainly be recommending you to my friends.'Curtain Pole Installer from Nottingham (Jun 09): 'Just to confirm the Pole Cutter arrived this morning thanks. Have to say, just tried it and am DELIGHTED...been looking for something better than struggling on site with a junior hacksaw for ages !....you were the only place I found..may be you are guarding the secret too closely!! Thanks again-will keep you in our book for anything else !..P.S.-have a couple of associates in same business and will pass on the word about this cutter so maybe another order or two!'Mrs C from Scunthorpe (May 09): 'Just wanted to let you know that as promised the Poles arrived Thursday morning. They were with me for 9.00 a.m...I am so impressed with your excellent service and delivery. Our poles are now up and look beautiful. I will not hesitate to use you again and will certainly recommend you to all my family and friends. Thank you so much.'Ms W from Coalville (Apr 09): 'Excellent service - pole arrived less than 24 hours after I ordered it!' Ms C from London (Apr 09): '...Thank you very much for all your help, I will remember Poles & Tracks!'Mr R from Low Catton (Mar 09): '...many thanks, wish all companies were like yours.'Mrs A from Bovey Tracey (Mar 09): 'I just wanted to thank you for such excellent customer service... your help has been fantastic. I would definitely recommend your company.'Mr R from East Yorkshire (Mar 09): 'My word, that's service! ... Many thanks.' Mr J from Derbyshire (Feb 09): 'Many thanks, your level of service so far has been excellent.'Mr B from Suffolk (Jan 09): 'Please pass on our very grateful thanks... The curtain pole is now in situ and looks brilliant. Thanks once again.'Mrs W from Birmingham (Jan 09): 'Just a quick note to thank you for the prompt delivery of my curtain track!'Mrs P from Surrey (Jan 09): 'Thanks again. The service you provide is the best I've come across in all the home-related online shopping I've done!'Mrs H from Surrey (Jan 09): 'We are really pleased with the curtain track its even nicer than we expected, will recommend you to my friends if they need tracks etc.'Mr F from Barnet (Jan 09): 'Poles are lovely. Best wishes for 2009.'Mr B from Hornsea (Dec 08): 'Many thanks for all your help. I can assure you that when we need the next room doing we will be using you again.'Mr W from Haverhill (Nov 08): 'Thanks for the excellent service, delivered on time, now fitted, no problems.'Mr B from West Molesey (Oct 08): 'Excellent customer service.'Mr B from East Grinstead (Sep 08): 'Thanks yet again for the super-duper service. Pity it's not ebay, I would leave you stunning feedback!'Mrs P from London (Aug 08): 'The poles arrived this morning. Thank you very much for your great customer service. There are a lot of people out there who could learn from you. It's so refreshing to get someone who is so efficient..................'Ms F from Waltham Cross (Jul 08): 'Just a quick note to comment on how excellent the service has been.............. I received my order the following day and the help that I received on the 'phone before I ordered was excellent. Shame all purchases aren't this easy!'Mrs T from Chelmsford (Jul 08): 'My order arrived this morning - all present and correct thank you. I am very impressed with your speed of service. Now I need to make the curtains!' Mrs S from Headington (Jul 08): 'Thank you for your superb service, the pole came this morning before 9.00 am - excellent. I will certainly recommend your company.'Mr G from Nantwich (May 08): 'Thank you very much for your swift delivery, this is the second order with you in the last two weeks, great service, the email progress messages for delivery are excellent.'Mr A from Colchester (Apr 08): 'The above order was received at 09.00 AM this morning. That is less than 24HRS from order to delivery. Excellent service !!!'Mr J from Cricklewood (Apr 08): 'Whilst writing, can I say that I have found the whole experience seamless and excellent. I will definitely recommend you to others and I will, of course, buy from you again.'Mr J from Brixham (Mar 08): 'Thanks for the great service.'Mrs G from Stockport (Mar 08): 'The poles have arrived this morning and I am very pleased with the quality, price and service.'Mr B from Warrington (Mar 08): 'Many thx all arrived today. Excellent service.'Mrs H from Bewdley (Mar 08): '..........I have today received my poles and must say how impressed I am with the service. I will certainly be recommending you to family and friends. I also work for a small company supplying flame retardant curtains to the care industry. We often have to buy poles, so I will be recommending you to my employer too. I have always avoided buying goods on line, for security reasons. This was a first for me. I must say that it was so simple to view, order and pay on your website. Thanks for a brilliant service.'Mrs B from Hampton (Feb 08): 'Thanks Liz - your help is much appreciated. When we get to the other rooms in the house I will definitely order from your site.'Mr M from Keighley (Jan 08): 'I would like to express my thanks to the ladies in the office for their outstanding customer care. My dealings with your company have been excellent and I would have no hesitation in recommending you to my family and friends.'Mrs S from Coalvillle (Dec 07): 'We have now received the curtain rails that we ordered from you and felt I should tell you how delighted we are with the quality of the rails and also the speed of the delivery and the service we have received from you generally.'Mr P from Tamworth (Oct 07): 'Pole received this morning just after 8am! Excellent service and fast delivery.'Mrs G from Basildon (Sept 07): 'Hi just wanted to say thankyou for the super service and great poles.'Mrs M from Hildenborough (Sept 07): 'Thank you very much for your help with my recent order. We are delighted with our order, the curtain poles look really super!! It was a pleasure dealing with your organisation, very efficient!!'Mrs M from Cotgrave (Aug 07): 'Very fast service both to orders and delivery. Extremely well packaged and very quick delivery time. Excellent on every level. Would highly recommend you to anyone.'Mr C from Basingstoke (Aug 07): 'The whole process was easy and pain free. Just how internet shopping should be. Deliver was quoted as early the next week but I in fact received the order within 2 days. More than happy with everything. Many thanks.'Mrs B from Campbeltown (Aug 07): 'The poles arrived on Monday, delivered to my husband's place of work as suggested when I ordered them...................................... Thank you for your prompt delivery.'Mrs P from Sandhurst (Aug 07): 'Just a quickie to say that they all arrived promptly yesterday - fantastic, speedy and reliable as ever. Just like last time. I sing your praises to everyone I know who's looking for poles!'Mrs S from High Wycombe (Aug 07): 'Well, I was extremely impressed with quality and packing of goods. Delivery was very speedy. I'd certainly come back and recommend your company.'Mr B from Nuneaton (Jul 07): '..............I received the poles very promptly and was delighted with the quality of the product. Thank you for the superb service from your company and will have no hesitation in recommending you to our friends and family.'Mrs R from Durham (May 07): 'Thanks for the speedy reply (if only one of the other poles and tracks internet retailers were as quick and easy to contact!)Mrs P from Sandhurst (Mar 07): The order arrived safely and on time - many thanks for your helpful and prompt service - sadly, such an unusual experience these days, and much appreciated.'Miss C from Bicester (Feb 07): 'The poles arrived today - how fantastic is that! Many thanks to all involved for the ultra-speedy delivery. They look great and I can't wait to get them put up!'Mr S from Littlehampton (Jan 07): 'Just to confirm that I have received the above order and once again I am amazed at the speed at which you send out your orders. You are obviously a very efficient company. One disappointment though. The first time I ordered from you I asked that any subsequent orders be delivered in person by Jennifer Lopez. So who delivers? A middle-aged bloke with a moustache. It's raining as well. You failed miserably. I'm starting work in my dining room shortly, so when it comes to hanging curtains I am hoping you are able to organise a proper delivery. Living in hope.'Mr H from Maidenhead (Nov 06): 'I would like to say that we have been very pleased with both your service, which has been exemplary, and the quality of the curtain poles. It has genuinely been a pleasure buying from Poles and Tracks.'Mr R from Leighton Buzzard (Aug 06): 'To say that we are amazed at your service is an understatement. I placed this order with you about 2.30 pm yesterday and it arrived in good order on our doorstep at 7.25 this morning. 15 hours from order to delivery takes some beating. We will certainly recommend your company to others. Thank you very much'Mr S from Littlehampton (Aug 06): 'Just to let you know that I received the above order about five minutes ago. Unbelievable. Your speed of order process, pack and then dispatch is absolutely incredible. It took 25 hours from online order to receipt of goods. You have to be congratulated. Your service simply cannot be bettered. Come to think about it, it can. Next time I order will you arrange for it to be hand delivered by Jennifer Lopez. Seriously though, thank you so so much. Brilliant. Gobsmacked.'Mr H from Newtonmore (Aug 06): 'If there was an award for super-prompt service you/Tuffnells would get it. The goods have arrived (10am). I make that 18 hours from placing order to having it picked, packed and delivered 500 miles. Well done to you, your staff and your carrier.'Mr C from Towcester (Jan 06): 'Many thanks for the delivery of the curtain tracks. Superbly packed for delivery and received in double quick time' |
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